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Word Citation Plugin on iMac

Tunde Jan 24, 2016 11:41PM GMT

I really appreciate the functionalities that are offered by Colwiz. To-date I have been using on Windows. Recently my main desktop become the most recent iMac and I cannot get the Word Pluging working. In specific, when I click on the button Configure Word Plugin nothing happens. I have already uninstalled and re-installed it, re-started iMac..with closed and open MS Word Plugin but there is no change. I would very much appreciate some guidance on what could go wrong and how to solve it. [Posts on the Colwiz website that give guidance to reported problems with MacBook Pro did not help with this.] Many thanks.

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colwiz Team Jan 28, 2016 06:15AM GMT colwiz Agent
Hi,

It's likely that the colwiz toolbar has been hidden. Please open your Word application and go into "View" menu on the top, then scroll to "tool bars" and then "colwiz tool bar".

Please let us know if this helps. Thanks.

The colwiz Team
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colwiz Team May 17, 2016 02:30PM BST colwiz Agent
Hi Sabeth,

Thanks for your query. To better assist you, can you please let us know your version of OS, Word and colwiz Desktop Library.

Regards,
colwiz Team

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