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Saving PDFs with annotations

Adam Sep 24, 2015 03:31AM BST

I was wondering how to save and re-open annotated articles. I've previously saved to Library with annotations and highlights, but upon re-opening, they're no longer present.

I'm wondering how I can save them to the Library without losing those annotations?

Cheers,

Adam

Up 2 rated Down
colwiz Team Sep 28, 2015 02:09PM BST colwiz Agent
There are certain issues with annotations not saving if they're made in offline mode. Our teams are working on this front and will release a patch very soon. Have you tried making annotations to your references through the online library yet?
Up 4 rated Down
Rena Oct 15, 2015 08:10AM BST
I'm having the same issue, which is very frustrating. Any word on when this will be resolved?
Up 0 rated Down
Julian Werner Jul 12, 2017 12:49PM BST
This problem seems to be unsolved yet..
Up 0 rated Down
colwiz Team Jul 12, 2017 12:50PM BST colwiz Agent
Hi Julian,

Can you please clarify if you are using the Desktop application or website.

Regards,
colwiz Team
Up 0 rated Down
Julian Werner Jul 13, 2017 09:51AM BST
I use both. Sometimes the Desktop application does not allow me to save my changings, so I've tried the website. Though I am certainly online and having a good network connection, the savings on PDFs made on the website aren't working.


Thanks in advance, Julian
Up 0 rated Down
tanja Jul 13, 2018 07:50AM BST
I just started using colwiz, and was happy with the webapplication until i just discover that the annotations made to the pdfs disappear upon closing the file? if this is common, there is no point in using this..

regards, Tanja
Up 0 rated Down
Megan A Jul 13, 2018 07:50AM BST
As of May 30th, 2018. I am having this issue in both the desktop application and through the website (using Chrome on a PC). Would be great to bring this to attention Colwiz Team again.
Up 0 rated Down
colwiz Team Jul 13, 2018 11:49AM BST colwiz Agent
Hi Tanja,

Thanks for your query. colwiz web application saves PDF annotations periodically. If you close the PDF before annotations are saved, you should see a prompt asking you to discard the annotations. Our development team has tested several scenarios and have not been able to recreate your issue.

Regards,
colwiz Team

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